Refund Policy

When we offer a refund

Refunds are offered only where payment has been confirmed but the “Your Curls” eBook has not been delivered (for example, you did not receive download access or the email containing the product). In those cases, contact us as soon as possible and we will refund you.

When we do not offer a refund

Once the eBook has been delivered and you have received access to download it, we no longer offer refunds. The product is digital and, once opened or downloaded, it cannot be returned.

How to request a refund

To request a refund, write to us at kacurrelatua@gmail.com with your name, the order date and the email address used for the purchase. We will respond within 1 business day.

Payments are processed through Paddle. For more details, see Paddle's refund policy: paddle.com/legal/refund-policy.

Questions

For any question about refunds, write to us at kacurrelatua@gmail.com.